This policy explains how CaroClean Pressure Washing ("CaroClean," "we" or "us") collects, uses and protects information when you visit carocleanusa.com, request a quote or contact us by phone, text or email. We respect your privacy, and we never sell your personal information.
Information You Give Us
When you request a quote, sign up for an offer or contact us, you may share:
- Your name, phone number and email address
- Your service address
- The services you're interested in and details about your property or project
- Anything else you choose to tell us by phone, text, email or social media
We only ask for what we need to give you a quote and take care of your request.
Information Collected Automatically
Like most websites, our hosting and security providers process basic technical information, such as your IP address, browser type, the pages you request, timestamps and error or security logs, so the site can load quickly and stay protected.
We use Google Analytics to understand how people find and use our site. It may collect information such as the pages you visit, how long you stay, the type of device and browser you use, your general location, how you arrived at our site, and actions like submitting a quote form or tapping our phone number. Google Analytics uses cookies to do this. You can opt out at any time with the Google Analytics opt out tool.
We also save a small note in your browser so our special offer window doesn't keep popping up after you've seen it. It doesn't contain any personal information.
How We Use Your Information
- Respond to your questions and prepare the quotes you request
- Schedule, perform and follow up on your service
- Contact you by phone, text or email about your request
- Send occasional service reminders and offers, which you can opt out of at any time
- Run, protect, troubleshoot and improve our website
- Keep business records and meet legal obligations
Text Messages and Phone Calls
When you give us your phone number, you agree that we may call or text you about your request, including your quote, scheduling, follow ups on your service and occasional reminders. Message frequency varies, and message and data rates may apply.
You can opt out of text messages at any time by replying STOP, or reply HELP for help. You can also just tell us on a call or by email.
We do not share mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
How Long We Keep Your Information
We keep the information you send us only as long as we reasonably need it to respond to you, provide and follow up on your service, keep proper business records or meet legal obligations.
How We Protect Your Information
We use reasonable safeguards to protect your information, and our site is served over a secure, encrypted connection. Still, no method of sending or storing information over the internet is completely secure, so we can't guarantee absolute security.
Your Choices
- Ask what information we have about you, or ask us to correct it
- Ask us to delete your information, except records we're required to keep
- Opt out of text messages by replying STOP, or out of emails by letting us know
- Block or delete cookies in your browser settings, or opt out of Google Analytics
- Skip the online forms and call or text us instead
Children's Privacy
Our website is meant for adults looking for property services. It isn't directed to children under 13, and we don't knowingly collect information from them. If you believe a child has sent us information, contact us and we'll delete it.
Links to Other Websites
Our site links to other websites, like our Google reviews, Facebook and Instagram. Those sites have their own privacy policies, and we aren't responsible for how they handle your information.
Changes to This Policy
We may update this policy as our website, services or providers change. When we do, we'll post the new version here and update the date at the top of this page.
Contact Us
Questions about this policy, or want to make a privacy request? Reach out anytime:
- CaroClean Pressure Washing
- Serving Lake Norman and Charlotte, NC
- Email: info@carocleanusa.com
- Call or text: 980.317.3336

